Privacy Policy
Her Store LK (“we,” “us,” or “our”) values your trust. This Privacy Policy explains what information we collect when you shop with us at herstore.lk, how we use it, and the choices you have. By using our website, you agree to the terms outlined below.
If we ever make changes to this policy, we’ll update this page so you always know where you stand.
Information We Collect
To give you a smooth shopping experience, we collect a few types of information:
When you place an order: Your name, email address, delivery and billing address, phone number, and payment details (processed securely through our payment partners). We only use this information to process, confirm, and deliver your order.
When you browse our site: Basic technical details like your IP address, browser type, and how you interact with our pages. This helps us understand what our customers love and improve your experience on herstore.lk.
When you contact us or leave a review: Any details you choose to share with us, such as your name, message, or product feedback.
We collect this information only to serve you better, not to sell it. We do not share your personal information with third parties, except where necessary to fulfil your order (for example, with our courier partners for delivery).
How We Use Your Information
Here’s exactly what we do with your information:
- Process and deliver your orders accurately and on time
- Confirm your purchases and keep you updated on order status
- Respond to your questions, requests, and customer support needs
- Prevent fraud and keep transactions secure
- Send you updates on new arrivals, offers, and promotions (only if you’ve opted in, and you can unsubscribe anytime)
- Understand your preferences so we can recommend products you’ll actually love
Cookies
Like most websites, herstore.lk uses cookies to make your browsing experience easier:
- Cookies remember items in your cart, so you don’t lose them between visits
- If you log in, cookies keep you signed in and remember your preferences
- Cookies help us understand which products and pages are most popular, so we can keep improving the site
You’re free to disable cookies through your browser settings, but some features (like your cart or saved login) may not work as smoothly without them.
Keeping Your Information Safe
We take reasonable, industry-standard steps to protect your personal information from unauthorized access, misuse, or disclosure. Your payment information is handled through secure, encrypted payment gateways, and we never store your full card details on our servers.
That said, no method of transmission over the internet is 100% secure, so we always recommend being cautious about what you share online.
How Long We Keep Your Data
- Order details are kept as long as needed to fulfil your purchase and meet our legal or accounting obligations.
- If you create an account with us, your information stays in your profile until you ask us to update or delete it.
- Comments or reviews you leave may remain on the site to help other shoppers, unless you request removal.
Your Rights
As a Her Store LK customer, you have the right to:
- Access the personal information we hold about you
- Correct any information that’s inaccurate or outdated
- Delete your personal information, unless we’re required to keep it for legal reasons
- Opt out of marketing emails at any time, using the unsubscribe link in our emails
To exercise any of these rights, simply reach out to us, and our contact details are below. We’ll respond as quickly as we can.
Content & Copyright
All product photos, descriptions, logos, and other content on herstore.lk belong to Her Store LK unless otherwise stated. Please don’t copy, reproduce, or reuse our content without our permission.
Third-Party Links
Our site may occasionally link to other websites (like our social media pages). We’re not responsible for the privacy practices of these external sites, so we encourage you to review their policies separately.
Children's Privacy
Her Store LK is intended for adult shoppers. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can remove it.
If you have any questions about this Privacy Policy or how we handle your information, reach out anytime:
Her Store LK | 📞 +94 76 493 3559 | ✉️ herstore.lk@gmail.com | 📍 169 B96, Sri Jayawardenepura Kotte 10600
Everything she loves, all in one place.
