WE'RE HERE TO HELP
Have a Question? We're Here to Help.
Whether you need help choosing a product, checking an order, or simply have a question, our team is happy to help.
GET IN TOUCH
We're Just a Message Away
Reach out whenever you need help with your order, products, availability, or general questions.
Opening Hours
Monday – Saturday
9:00 AM – 6:00 PM
We’re here during our regular business hours.
HOW CAN WE HELP?
We're Here for Your Beauty Questions
Have a question about a product, order, availability, or your shopping experience? Send us a message and our team will be happy to help.
Product Questions
Need help understanding a product before ordering?
Order Support
Need help with an existing order?
General Enquiries
Have a question about HerStore? Just ask.
SEND US A MESSAGE
We respect your privacy and will only use your information to respond to your enquiry.
QUICK HELP
Looking for an Answer?
You may find what you need in one of these helpful pages.
About HerStore.lk Our Story
Learn more about our story, values and the people behind HerStore.
Shipping & Delivery
Find helpful information about delivery and getting your order across Sri Lanka.
Returns & Refunds
Learn about our return, exchange and refund information before placing an order.
Product Authenticity
Learn how to check skincare products and shop with greater confidence.
NEED HELP?
We're Just a Message Away
Have a question before placing your order? Chat with us and we’ll be happy to help.
